Automated Customer support chatbots platform for e-commerce stores

An automation platform that removes repetitive customer support chatbots work for e-commerce stores, saving them hours every single week.

Target audience

E-commerce stores

Problem solved

Many e-commerce stores struggle with customer support chatbots because existing options are expensive, complicated, or not designed for them.

Solution

Start with a no-code prototype, prove demand with paying users, then rebuild on LangChain/OpenAI API for scale.

Technologies

LangChain, OpenAI API, PyTorch

Monetization

Model marketplace revenue; Usage-based API pricing

Challenges

High GPU and API costs; Model hallucinations

Improvements

Add Urdu language support to reach a wider local audience.; Build an analytics dashboard so users can measure their ROI clearly.