Customer support chatbots analytics dashboard for logistics firms

A real-time analytics dashboard giving logistics firms clear visibility into customer support chatbots, with reports, alerts and simple forecasts.

Target audience

Logistics firms

Problem solved

Many logistics firms struggle with customer support chatbots because existing options are expensive, complicated, or not designed for them.

Solution

Launch as a lean web app using LangChain, OpenAI API and PyTorch, starting with one core workflow done exceptionally well.

Technologies

LangChain, OpenAI API, PyTorch

Monetization

AI consulting; Custom model training

Challenges

Poor data quality; High GPU and API costs

Improvements

Add Urdu language support to reach a wider local audience.; Build an analytics dashboard so users can measure their ROI clearly.