Smart Customer support chatbots tracker for schools

A smart tracking tool that helps schools monitor, manage and improve customer support chatbots with reminders and progress reports.

Target audience

Schools

Problem solved

Schools waste hours every week on customer support chatbots due to manual processes and scattered tools.

Solution

Launch as a lean web app using Hugging Face, LangChain and OpenAI API, starting with one core workflow done exceptionally well.

Technologies

Hugging Face, LangChain, OpenAI API

Monetization

Usage-based API pricing; SaaS subscriptions

Challenges

Shortage of ML talent; Keeping models updated

Improvements

Offer WhatsApp-based onboarding and support for non-technical users.; Create a referral program that rewards users for inviting others.