Customer feedback collection community network for small businesses

A members-only community where small businesses share customer feedback collection knowledge, opportunities and collaborations.

Target audience

Small businesses

Problem solved

Access to quality customer feedback collection is limited for small businesses, especially outside the big cities.

Solution

Launch as a lean web app using Notion API, Airtable and Webhooks, starting with one core workflow done exceptionally well.

Technologies

Notion API, Airtable, Webhooks

Monetization

Consulting; Template packs

Challenges

Process mapping; Integration fragility

Improvements

Add API access so other businesses can integrate with the platform.; Publish case studies and testimonials to build trust quickly.