Usmania SoftAI IDEA PLATFORM
⚙️ Productivity & Automation
Intermediate
$5k - $25k
Automated Customer feedback collection platform for agencies
An automation platform that removes repetitive customer feedback collection work for agencies, saving them hours every single week.
- Target audience
- Agencies
- Problem solved
- Many agencies struggle with customer feedback collection because existing options are expensive, complicated, or not designed for them.
- Solution
- Build an MVP with Webhooks and RPA tools, validate with 20 pilot users, then expand features based on real feedback.
- Technologies
- Webhooks, RPA tools, Google Apps Script
- Monetization
- Monthly maintenance; SaaS tools
- Challenges
- Process mapping; Integration fragility
- Improvements
- Add Urdu language support to reach a wider local audience.; Build an analytics dashboard so users can measure their ROI clearly.