Customer feedback collection analytics dashboard for accountants

A real-time analytics dashboard giving accountants clear visibility into customer feedback collection, with reports, alerts and simple forecasts.

Target audience

Accountants

Problem solved

Many accountants struggle with customer feedback collection because existing options are expensive, complicated, or not designed for them.

Solution

Launch as a lean web app using Webhooks, RPA tools and Google Apps Script, starting with one core workflow done exceptionally well.

Technologies

Webhooks, RPA tools, Google Apps Script

Monetization

Consulting; Template packs

Challenges

Integration fragility; Change management

Improvements

Add Urdu language support to reach a wider local audience.; Build an analytics dashboard so users can measure their ROI clearly.