Customer feedback collection marketplace for warehouses

A trusted marketplace connecting warehouses around customer feedback collection, with verified profiles, reviews, secure payments and dispute handling.

Target audience

Warehouses

Problem solved

Warehouses waste hours every week on customer feedback collection due to manual processes and scattered tools.

Solution

Launch as a lean web app using Airtable, Webhooks and RPA tools, starting with one core workflow done exceptionally well.

Technologies

Airtable, Webhooks, RPA tools

Monetization

Consulting; Template packs

Challenges

Process mapping; Integration fragility

Improvements

Build an analytics dashboard so users can measure their ROI clearly.; Introduce tiered pricing with a free starter plan to lower adoption friction.