Customer feedback collection learning hub for small businesses

A curated learning hub with bite-size courses, templates and a community to help small businesses master customer feedback collection.

Target audience

Small businesses

Problem solved

Many small businesses struggle with customer feedback collection because existing options are expensive, complicated, or not designed for them.

Solution

Launch as a lean web app using Zapier, Python scripts and Notion API, starting with one core workflow done exceptionally well.

Technologies

Zapier, Python scripts, Notion API

Monetization

Setup fees; Monthly maintenance

Challenges

Process mapping; Integration fragility

Improvements

Create a referral program that rewards users for inviting others.; Add Urdu language support to reach a wider local audience.