Customer feedback collection marketplace for startups

A trusted marketplace connecting startups around customer feedback collection, with verified profiles, reviews, secure payments and dispute handling.

Target audience

Startups

Problem solved

Many startups struggle with customer feedback collection because existing options are expensive, complicated, or not designed for them.

Solution

Launch as a lean web app using Webhooks, RPA tools and Google Apps Script, starting with one core workflow done exceptionally well.

Technologies

Webhooks, RPA tools, Google Apps Script

Monetization

Setup fees; Monthly maintenance

Challenges

Tool costs; Process mapping

Improvements

Add a mobile app with offline mode for low-connectivity users.; Add API access so other businesses can integrate with the platform.