WhatsApp sales assistant for online sellers

A WhatsApp chatbot that answers product questions, tracks orders and handles returns automatically for small online stores — no app install needed for customers.

Target audience

online sellers

Problem solved

Small sellers drown in repetitive WhatsApp customer queries.

Solution

Retrieval-augmented chatbot trained on the store catalog and FAQs.

Technologies

Python, WhatsApp Business API, OpenAI API

Monetization

Monthly per-store subscription

Challenges

Integration with local couriers; handling Urdu queries.

Improvements

Add voice notes understanding; connect inventory alerts.